Right Column
Finding a Repair Shop
- Steps
-
-
-
Step 3: What should I look for when I visit the shop?
Here are some things to look for when you first visit an auto repair shop your are considering. You may think of others. The important thing is to learn something about the shop before using them.
- Look for cars like yours. Different shops will specialize in fixing different kinds of vehicles.
- Check the shop's appearance. Look to see that the shop is clean and well organized.
- Make a courtesy check. Polite employees usually signal a well-run shop.
- Look for posted terms and conditions. Many shops post terms and conditions, including labor rates and guarantees.
- Look for the BAR sign. All auto repair shops in California must be registered with BAR, and every repair shop must post a sign to inform customers of their rights. View samples of BAR signs here.
