What Should We Agree on Before I Leave the Vehicle to be Serviced?

Working with a Repair Shop

Get a written estimate on the work order. A written estimate should include:
a) Estimated price of parts and labor
b) Current mileage
c) Description of the work and method of repair
d) Request for return of your old parts
Click here to view a sample estimate.
Estimate: "fee" or "free". Some shops charge for an estimate, so find out if there is a fee for an estimate. Stations often charge for diagnostic tests that cost them money to perform. Stations also often charge for a "tear down" and inspection for more complex jobs.
Signing the order. The technician will ask for you to authorize the repairs by signing a work order. When you sign a work order you are liable to pay up to the specified amount for the diagnostic or repair service.
Contact number. Let them know when and where you can be contacted in case they have further questions or they need approval for additional work done on your car that was not covered under the written estimate.