Quick Hits
Auto Repair
Auto Body
If you have had collision repairs to your vehicle, you may want to have your vehicle checked out as part of BAR's Auto Body Inspection Program.
Enforcement
BAR's Enforcement team investigates general auto repair complaints and ensures that shops comply with Smog Check statutes. Each year BAR handles more than 20,000 complaints relating to auto repair and/or Smog Check inspections. BAR staff checks out every complaint and negotiates with the shop on the consumer's behalf to achieve a mutual agreeable resolution. The bulk of complaints are resolved by mediation. Each year BAR returns over $5 million to California consumers in the form of direct refunds, rework, or adjustments.
