Key Contacts For The Public

Consumer Contact Info

  • General Assistance
    •  Consumer Information Center: 800.952.5210, Open 8 a.m. to 5 p.m. weekdays, except holidays.
       Answers general consumer questions and complaints and helps identify locations of licensed Smog Check stations.

       BAR Industry Help Desk: 866.860.8509, Open 8 a.m. to 5 p.m. weekdays, except holidays.
       Answers questions about technical matters, equipment, and BAR program (STAR, CAP, etc.) issues for stations and technicians.

  • Consumer Assistance Program
    •  866.272.9642, Open 8 a.m. to 5 p.m. weekdays, except holidays
       The Consumer Assistance Program (CAP) helps California consumers to comply with smog emission standards for their vehicle.
       CAP allows qualified motorists to receive up to $500 in emissions-related repairs from the state.
       Eligible consumers must take their vehicles to authorized Smog Check repair stations to perform repair services.
       CAP also administers the Vehicle Retirement Program.
  • Smog Check Parts
    •  800.622.7733, Open 8:00 a.m. to 5:00 p.m. Monday through Friday, except holidays
       Locate hard-to-find emissions parts needed to bring vehicles into compliance with state law.
       If the parts are not available, issues a "Limited Parts Exemption" which is mailed to the motorist.

 

Miscellaneous Contact Numbers


 DCA/BAR Small Business/DVBE Advocate

 DCA/BAR Field Offices

 Answer general consumer questions and complaints and help identify locations of licensed Smog Check stations.
  •  Bakersfield: 3331 N. Sillect Avenue, 661.335.7400
  •  Culver City: 6001 Bristol Parkway, 310.410.0024
  •  Fresno: 7130 N. Marks Avenue, 559.445.5015
  •  Hercules: 625 Alfred Nobel Drive, Suite A, 510.964.3030
  •  Irvine (formerly Placentia): 16735 Von Karman Avenue, Suite 100, 949.988.5252
  •  Riverside: 1450 Iowa Avenue, Suite 150, 951.782.4250
  •  Sacramento: 10949 North Mather Boulevard, 916.403.8080
  •  San Diego: 16855 W. Bernardo Drive, Suite 112, 858.716.1025
  •  San Jose: 6860 Santa Teresa Boulevard, 408.277.1860
  •  South El Monte: 1180 Durfee Avenue, Suite 120, 626.575.6934
  •  South San Francisco: 395 Oyster Point, Suite 102, 650.827.2074
  •  Valencia: 27202 Turnberry Lane, Suite 250, 661.702.6600

 BAR Licensing

 Mailing Address: (Application with Fees)
 P.O. BOX 989001
 West Sacramento, CA 95798-9001

 Physical Address:
 10949 North Mather Boulevard
 Rancho Cordova, CA 95670
 855.735.0462

Other BAR Phone Numbers

BAR Auto Body Program: 866.799.3811

BAR Service Desk: 866.860.8509

BAR Referee Scheduling Center: 800.622.7733

 BAR Web Site Contact

 To send an email for suggestions, or if you are experiencing technical difficulties related to BAR's Web site, email BAR's Web Master at BARMaster@dca.ca.gov.

 BAR Program Contact

 To send an email for general questions concerning BAR and its program contents, email BAR's Editor at BAREditor@dca.ca.gov.

 Request a Speaker

 To request a BAR speaker or an attendee for your event, please submit an Ambassador Request Form.

 DCA/BAR Publications

 For questions regarding publications, please call 800.952.5210.

 Many publications are accessible online on our Publications page. Printed copies are also available by submitting a Publications Order Form.

 Department of Motor Vehicles

 For questions about Smog Check exemptions, registration deadlines, and other motor vehicle-related services, please call 800.777.0133 or visit www.dmv.ca.gov.

 California Environmental Protection Agency/Air Resources Board (ARB)

 ARB is responsible for developing statewide programs and strategies to reduce air pollution and the emission of smog-forming pollutants by mobile sources. For additional information about ARB programs or for questions regarding engine changes, aftermarket parts, and gray-market vehicles, please call ARB's Helpline at 800.242.4450 or visit www.arb.ca.gov.

 Help Fight Smog!

 To report polluters, please call the ARB's Vehicle Complaint Hotline at 800.END.SMOG or 800.363.7664.

 For additional information, check the ARB air pollution complaints web page:
 http://www.arb.ca.gov/enf/complaints/complaints.htm

 Your support for clean air is greatly appreciated!